As a business, some policies are set in place to ensure that we are able to continue to provide you with quality services. Please take a moment to review the policies listed below.
24 hours notice is required for all cancellations of all services. If appointment is canceled, there is 50% cancelation fee for services booked. Appointments canceled same day or no showed will be charged 100% of the services booked. Fees will be charged to the card used for online booking or an invoice will be sent to the email on file when not booked online. Fees are to be paid within 48 hours of cancellation. Clients who fail to pay cancellation fees will be denied future services until fees are paid or at our discretion.
Clients that arrive 15 minutes or more late without communication MAY be asked to reschedule and subject to rescheduling or late fee depending on availability.
(You will also be prompted to agree to this policy before booking online.)Refunds
There is a no refund policy on all services or gift certificates. Repairs are offered based on availability within 5 days of the original service.
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Located in Chameleon Salon