Policies

As a business, some policies are set in place to ensure that I am able to continue to provide you with quality services.  Please take a moment to review the policies listed below.


Cancellation/Late Policy

When booking online, an invoice for $25 will be sent to the email provided.  This is a deposit fee that goes towards your appointment total. This fee is NON-REFUNDABLE but does go towards your service cost. The deposit must be paid within 24 hours of appointment request. Your appointment spot is held for that 24 hours. 24 hours notice is required for all cancellations of all services. If appointment is canceled, there is 50% cancelation fee for services booked.  The non-refundable deposit will apply towards the 50% cancelation fee.  (Example: If booking an $80 service, the cancelation fee would be $40, minus your $25 deposit. This would resulting in a $15 cancelation fee required.)  Fees will be charged to the card used for online booking or an invoice will be sent to the email on file when not booked online. Fees are to be paid within 48 hours of cancellation. Clients who fail to pay cancellation fees will be denied future services.   

Clients that arrive 15 minutes or more late without communication will be asked to reschedule and subject to rescheduling fee depending on availability.  

(You will also be prompted to agree to this policy before booking online.)

Refunds

There is a no refund policy on all services or gift certificates.  Repairs are always offered based on availability within 5 days of the original service. 

CALL OR TEXT CHRISTI AT

503-957-0884

FOR ANY QUESTIONS OR CONCERNS

Located in Chameleon Salon